Terms and Conditions

This Website is owned and operated by Kind Beauty Limited (NZBN: 9429048493420) from New Zealand. The below terms and conditions (“Terms”) govern all Kind Beauty Limited's interactions on www.kindbeautyco.nz, the sales process and the use of products sold on www.kindbeauty.co.nz (referred to as the “Website" in this policy).

The information on the Website may not be appropriate or available for use in other jurisdictions. If you choose to access the Website from a jurisdiction other than New Zealand, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.

References in these Terms, our Privacy Policy, our Shipping Policy, our Returns Policy and our Cookies Policy to “we”, “us”, and “Kind Beauty” mean Kind Beauty Limited.

By visiting, interacting with and/or using our Website, and/or by placing an order, you agree to be bound by the Terms the Website. If you do not agree to be bound by these Terms, you must stop accessing and using the Website.

Kind Beauty Limited reserves the right to make amendments to these Terms at any time, and any changes will be published in the Policy below. Your order will be bound to the Terms published at the time at which your transaction was completed. It is your responsibility to review the Terms and ensure that you understand them each time you access, browse or make a transaction on this Website

Kind Beauty Limited does not accept liability for any loss or damages caused by this Website, or any website linked to this Website.


- Kind Beauty Limited provides you with the ability to browse, select and order products from www.kindbeauty.co.nz. 

- To make a purchase, you can either create an account on www.kindbeauty.co.nz OR complete your purchase as a guest. If you choose to make your purchase as a guest, you will not have access to the all website functionality available to a Kind Beauty accountholder. This includes the ability to see your order history and access information regarding your order status etc. It will also mean that you will have to enter your contact details every time in order to complete your order.

- To create an account, you are required to provide personal details such as your name, phone number, email address and address so that we can dispatch your order. These personal details will be handled and stored securely in line with the terms outlined in our Privacy Policy.

In spite of whether you choose to create an account or opt to complete your transaction as a guest, you agree that the details provided to us are correct. It is your responsibility to ensure that the personal details provided to us are accurate so that order fulfilment is correct and that you receive your goods based on the information you provide.

This website is intended for use by persons aged 18 years or older. Users under 18 are advised to ask a parent or guardian for their permission before visiting, browsing or purchasing any products from Kind Beauty Limited. 

Privacy Policy and personal information:

Information collected through the Website may include your personal information, and you agree to the terms of our Privacy Policy.

By making a purchase, you consent to receiving order notification emails from Kind Beauty Limited. You also have the choice to opt in to marketing and promotional communications, of which you can unsubscribe from at any time. For more information about managing your subscription settings, please see our Privacy Policy. 

Copyright, Trade Marks and Limited Reproduction Notices:

All design, copy and contents of the Website are the copyright of Kind Beauty Limited [or suppliers of ours]. No part of the Website may be distributed or copied commercially. Under no circumstance are you authorised to republish any design, copy or contents of the Website or other Kind Beauty Limited channels (such as social media or email newsletter) in a hard copy, electronic or any other form without our prior written consent. You are not permitted to remove or alter any trademarks on the website.


Products will only be dispatched after full payment has been received via the Shopify payment portal on www.kindbeauty.co.nz. Kind Beauty Limited is under no obligation to ship any products until payment has been made successfully. Full payment will either constitute the full RRP listed on the website + any associated shipping costs in line with our Shipping Policy OR the full RRP listed on the website minus any discount facilitated through offers or coupon codes + any associated shipping costs. Your contract with Kind Beauty Limited will only come into effect once full payment has been received and confirmed.

Kind Beauty Limited reserves the right to reject any orders due to such factors as stock availability, or an error in your payment.

Pricing and Currency:

Prices and shipping charges listed on www.kindbeauty.co.nz are as listed on the Website but are subject to change. The availability of products are also subject to change based on stock levels, catalogue changes etc. 

All prices listed on www.kindbeauty.co.nz are in New Zealand Dollars (NZD) and are inclusive of gst. No other currency, including bitcoin, will be accepted on www.kindbeauty.co.nz.

GST (New Zealand Goods and Services Tax):

All pricing listed on www.kindbeauty.co.nz is inclusive of GST. The New Zealand GST rate is 15%.

Credit Card Information:

All credit card information is only collected for the purpose of facilitating payment of your orders. This is securely stored on the website and is not viewable or accessible by Kind Beauty staff.

Promotional Codes:

Kind Beauty will sometimes offer discount and promotional codes at our discretion. Although promotional terms and conditions will be clearly stated in any promotional collateral, the below Terms will apply to any offer or promotion:

  • Coupon codes or offers cannot be redeemed in conjunction with one another. 
  • Coupon codes can only be redeemed once per person, and once per shopping cart.
  • If you wish to redeem an offer, the relevant coupon code must be applied at checkout. If the coupon code is not applied at checkout, Kind Beauty Limited is under no obligation to supply the discount or gift with purchase specified in the promotion.
  • Coupon codes cannot be retroactively applied to past orders.
  • Coupon codes can only be redeemed during the stated promotional period.
  • Kind Beauty will only issue promotional codes at our discretion as per our own Terms and Conditions and is under no obligation to issue these outside of a promotional period or to specific individual (s). 

Product information and advice:

Information or any advice published on the Website is intended generally and is not intended to replace professional, individual advice for specific conditions.

Purchase of Products:

This website is designed so you can purchase products for individual use only. We reserve the right to refuse an order if we believe it may be for commercial use or onsale. 

Although Kind Beauty Limited will take precautions to ensure that all information on the website is correct (including product details, stock levels etc), Kind Beauty Limited reserves the right to refuse or cancel an order if stock levels are not available, or provide a refund. We aim to keep our website up-to-date with all relevant information at all times. 

Use of Products:

When you purchase products from Kind Beauty Limited, you agree to use the products in the way for which they are intended. This includes following the usage instructions and recommended frequency of use provided by the manufacturer.

Any other use will cause the purchaser to assume full responsibility for any loss or damage arising out of their use.

Your Online Account:

To facilitate a better user experience, you will be asked to create an account on www.kindbeauty.co.nz. When creating an account, you agree to provide accurate information, and agree to keep your name and password confidential. You are responsible for saving your login details securely and accept responsibility for any activity that takes place under your account (including but not limited to orders placed, information provided etc). You may not transfer your account to another user or maintain more than one account with us without our consent.

If you are under 18, all interactions with www.kindbeauty.co.nz must be made with consent from a parent or guardian. Kind Beauty Limited reserves the right to refuse service for website users under 18 years of age.

We may, at our sole discretion, suspend or terminate your account and limit your access to the Website.

Product Availability:

Kind Beauty Limited will always aim to maintain adequate stock levels. In the event that stock levels are not adequate, this will be listed on each product listing. 

Product Collection:

At any time, Kind Beauty Limited reserves the right to amend our product collection, start or stop stocking certain products. These amendments are solely at the discretion of Kind Beauty.

We also reserve the right to change our service offering at any time. This may include our policies, customer service procedures etc.

Risk of Loss:

All items purchased and dispatched from www.kindbeauty.co.nz are in line with our Shipping Policy. This means that once delivered, the risk of loss passes to you. If you choose to have goods delivered to an office address or address at which your parcel may be signed for by a third party, you accept all responsibility for retrieval of your parcel. 


If at any time we do not enforce any of these Terms or grant you time or other indulgence, we will not be construed as having waived that term or condition or our rights to later enforce that or any other term or condition. Further, if any part or provision of these Terms is deemed to be invalid, unenforceable or in conflict with the law, that part or provision is replaced with a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remaining terms and conditions will be binding on the parties.


  • All information, copy and content on the Website is subject to change. Although we will aim to keep this site up-to-date, there may be delays to this on certain occasions. 
  • Please note that the Website includes information [and links] sourced from third parties, such as suppliers, industry experts or collaborators. These links will not always reflect the views of Kind Beauty Limited and we cannot always corroborate the information that has been given by these parties. Use of information and content contained on the Website is at your own risk.


  • We will not be responsible for the contents of any linked sites or be liable for any direct or indirect loss or damage suffered by you from accessing, using, relying on or trading with third parties. The linked sites are provided to you only as a convenience, and the inclusion of any linked site does not imply any endorsement of it by us or any association with its operators.
  • We reserve the right to prohibit links to the Website and you agree to remove or cease any link upon our request. You may not frame any part of the Website content by include advertising or other revenue generating material.

Applicable Law:

These Terms shall be governed by and construed in accordance with the laws of New Zealand and you submit to the exclusive jurisdiction of the Courts of New Zealand. 

No Relationship:

These Terms will not be deemed to create a partnership, joint venture, agency or employment relationship of any kind between us and you.

Amendments to Terms and Conditions:

Kind Beauty Limited reserves the right to amend these Terms at any time by posting the amended terms and conditions on the Website. By continuing to use the Website, you agree to be bound by the amended terms and conditions.


If you have any questions regarding the Terms and Conditions detailed above, please contact us via thefolks@kindbeauty.co.nz or via the below contact details:

Kind Beauty Limited

Queens Wharf Business Centre, 1 Queens Wharf, Wellington  

+022 453 3210